How to remove a tag from a person’s record in Intercom using Nodejs.

Thilak
Jan 21, 2022

TLDR

  1. Setup Intercom
  2. Setup Project File
  3. Setup NodeJS
  4. Result

1. Setup Intercom

Intercom

2. Setup Project File

a. Create a folder.

b. Open the folder with VSCode.

Open with code.

c. Open new terminal.

3. Setup NodeJS

a. Initialise your project.

npm init

b. Install intercom-client package via npm

npm add intercom-client

c. Create a index.js file.

d. Initialise Intercom in your code.

var Intercom = require('intercom-client');

e. Initialise client. Get your Intercom token here.

var client = new Intercom.Client({ token: 'YOUR_TOKEN_HERE'});

f. Add headers.

client.useRequestOpts({     headers: {'Intercom-Version': 1.2}});

g. Remove a particular tag from a person’s record by having the person’s email as a reference.

client.tags.untag({ 
name: "TAG_NAME",
users: [{
email:"EXAMPLE@EMAIL.COM"
}] });

--

--